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[30 JUN 2026] Cultivating a Customer Service-Driven Culture with Standards and Measurable Metrics
RM700.00
This program is designed to empower managerial-level professionals to develop, implement, and sustain a customer service-driven culture by defining clear service standards and measurable performance metrics, so that they can lead teams to deliver consistent, high-quality service experiences that enhance customer satisfaction and strengthen organisational growth.
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